Shipping & Delivery Information
We deliver islandwide across Singapore, making it easy to enjoy your favourite Australian health, wellness and pantry essentials from the comfort of your home.
Delivery Rates
Free local delivery on orders S$60 and above
Flat-rate shipping of S$3.50 for orders below S$60
Delivery is available within Singapore only.
Order Processing
Orders are typically processed and dispatched within 1–3 business days after payment has been confirmed.
Once your order has been dispatched, it will be delivered by local courier directly to your address.
Delivery Information
Delivery is available to Singapore addresses only.
We are currently unable to deliver to PO Boxes.
Each order can only be shipped to one delivery address. If you require delivery to multiple addresses, please place separate orders.
Need Assistance?
If you have any questions about your order or delivery, our team is always happy to help. Simply reach out to us via our Contact Us page or email us at: ask@aushealthwarehouse.com, and we'll get back to you as soon as possible.
Shipping FAQs
How long does delivery in Singapore take?
We aim to deliver your order within three (3) business days from the date in which the order was received.
For example: If you order before noon on Tuesday, you will receive your order latest by Thursday. If you order before noon on Friday, you will receive your order latest by Tuesday.
Can you deliver my package on weekends?
We deliver Mondays to Saturdays. We are currently unable to make deliveries on Sundays or public holidays.
How can I check on the status of my order?
Once payment for the order has been received, we will send you an email confirming that your order is being processed and a tracking number will be provided. You will be able to track your order by entering your tracking number in the “Enter the tracking number to see your order status” field in the following link: www.jtexpress.sg/trackmyparcel (note that it may take up to 12 hours after purchase before your tracking number becomes activated).
Can you deliver to places other than Singapore?
Unfortunately, we only deliver to Singapore addresses at this time.